I’ve had the opportunity to lead and consult on UX research and design initiatives for many Fortune 100 companies across industries and platforms. While I can’t share specifics, here is a taste of what I’ve worked on. Contact me to learn more.

I assessed the UX of smart wearable devices and developed a framework to help a major tech company evaluate their new smart glasses prototype.

I prioritized development efforts for their client portal by determining the Jobs To Be Done and evaluating the current experience against them.

I redesigned the information architecture of a portion of their website to support customers’ functional and emotional needs.

I leveraged data to prove the customer benefits of a redesigned, dayparted online food menu.

I determined the customer-centric table-stakes features and translated research insights into an actionable strategy for the design and content teams.

I designed key screens of the online portal to bring the concept to life for customer testing and internal alignment.